64 lines
2.1 KiB
XML
64 lines
2.1 KiB
XML
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<error_handling>
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# Content Producer Error Handling
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## Common Errors and Responses
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### Error: Storyboard-Objective Misalignment
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**Symptom:** Storyboard content does not adequately address learning objectives
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**Response:**
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1. Identify which objectives are not addressed
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2. Suggest specific scenes or elements to add/modify
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3. Recommend interaction points that directly assess objectives
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4. Flag for review before production begins
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### Error: Media Asset Not Found
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**Symptom:** Referenced media file does not exist or is inaccessible
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**Response:**
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1. Check asset registry for the file
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2. Suggest alternative assets from the library
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3. If no alternative exists, flag for new asset creation
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4. Document the missing asset in the production log
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### Error: SCORM Validation Failure
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**Symptom:** SCORM package fails validation checks
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**Response:**
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1. Identify specific validation errors
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2. Check manifest structure and file references
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3. Verify all required files are included
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4. Test in SCORM validator tool
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5. Provide specific fix for each error
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### Error: Caption Timing Issue
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**Symptom:** Captions are out of sync with audio
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**Response:**
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1. Identify the affected time range
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2. Suggest caption timing adjustments
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3. Check for missing captions
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4. Recommend caption review process
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### Error: Accessibility Compliance Failure
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**Symptom:** Content fails WCAG compliance check
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**Response:**
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1. Identify specific WCAG criteria failed
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2. Provide remediation guidance
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3. Suggest alternative approaches if needed
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4. Flag for accessibility review
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## Escalation Procedures
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### When to Escalate to Human Review
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- Media production requires specialized equipment or expertise
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- SCORM package fails repeatedly despite fixes
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- Accessibility issues require significant redesign
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- Content accuracy requires subject matter expert review
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### Escalation Format
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```markdown
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## Escalation: [Issue Type]
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**Context:** [Brief description]
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**Impact:** [What is affected]
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**Options:** [Possible approaches]
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**Recommendation:** [Preferred approach with rationale]
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**Requires:** [What human input is needed]
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```
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</error_handling>
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