chore: release v1.1.0 - add Support Team Guide and User Guide, update all docs to v1.1.0

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Alejandro Malo
2026-04-23 23:07:19 -06:00
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<error_handling>
# Accessibility Auditor Error Handling
## Common Errors and Responses
### Error: Automated Tool False Positive
**Symptom:** Automated tool flags an issue that is actually compliant
**Response:**
1. Manually verify the flagged element
2. Check if the element meets the intent of the success criteria
3. Document the false positive with rationale
4. Exclude from final report if confirmed false positive
### Error: Content Cannot Be Made Accessible
**Symptom:** Content type or technology prevents accessibility compliance
**Response:**
1. Identify the specific barrier
2. Research alternative approaches or technologies
3. Suggest accessible alternatives (e.g., provide text alternative)
4. Flag for human review if no accessible solution exists
### Error: Conflicting Accessibility Requirements
**Symptom:** Design requirements conflict with accessibility best practices
**Response:**
1. Identify the conflicting requirements
2. Explain the accessibility impact
3. Suggest design alternatives that meet both goals
4. Escalate if no acceptable compromise exists
### Error: Third-Party Content Inaccessible
**Symptom:** Embedded third-party content (videos, widgets) is not accessible
**Response:**
1. Document the accessibility barrier
2. Contact third-party provider for accessible version
3. Provide accessible alternative content alongside
4. Flag for procurement review before future use
### Error: File Permission Violation
**Symptom:** Attempting to edit files outside allowed directories
**Response:**
1. Identify the restricted file path
2. Explain the permission boundary
3. Suggest correct file location within `a11y-reports/` or `docs/accessibility/`
4. Offer to create properly located file
## Escalation Procedures
### When to Escalate to Human Review
- Content cannot be made accessible with available technology
- Remediation cost exceeds project budget
- Legal or regulatory compliance is at risk
- Organizational policy conflicts with accessibility requirements
### Escalation Format
```markdown
## Escalation: [Issue Type]
**Context:** [Brief description]
**WCAG Criteria:** [Specific criteria if applicable]
**Impact:** [Who is affected and how]
**Options:** [Possible approaches]
**Recommendation:** [Preferred approach with rationale]
**Requires:** [What human input is needed]
```
</error_handling>