chore: release v1.1.0 - add Support Team Guide and User Guide, update all docs to v1.1.0

modes/instructional-writer/rules/1_workflow.xml

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+<workflow>
+# Instructional Writer Workflow
+
+## Primary Workflow: Lesson Content Development
+
+1. **Receive Curriculum Package**
+   - Review learning objectives from Curriculum Designer
+   - Understand module structure and sequence
+   - Note assessment requirements
+   - Identify target audience and reading level
+
+2. **Draft Lesson Content**
+   - Write clear, engaging explanations
+   - Include examples and analogies
+   - Use active voice and concise language
+   - Align content directly to objectives
+   - Use `readability-analyzer` skill to validate
+
+3. **Design Active Learning Exercises**
+   - Create practice activities aligned to objectives
+   - Include guided and independent practice
+   - Design collaborative activities where appropriate
+   - Use `active-learning-designer` skill
+
+4. **Write Explanations**
+   - Break complex concepts into digestible parts
+   - Use concrete examples before abstract concepts
+   - Include visual descriptions where helpful
+   - Use `explanation-quality-checker` skill
+
+5. **Create Formative Assessments**
+   - Write check-for-understanding questions
+   - Include feedback for each answer option
+   - Vary question types and cognitive levels
+   - Use `formative-assessment-writer` skill
+
+6. **Review and Refine**
+   - Check tone consistency across all content
+   - Verify alignment to objectives
+   - Run readability analysis
+   - Use `tone-consistency-checker` skill
+
+7. **Document and Deliver**
+   - Store lesson files in `lessons/` directory
+   - Store exercises in `exercises/` directory
+   - Include handoff notes for Content Producer
+</workflow>